RETURNS AND EXCHANGES
Exchange Policy

We offer exchanges! Follow the steps below:

Defective Item?
Email us at bouyesh50@gmail.com or send us a message on WhatsApp at +92 337 8313772 with pictures of the defect. We'll either refund your money or exchange the product—your choice! Customer satisfaction is our top priority.

Exchange Options:

Online Purchases:
Can be exchanged online with proof of purchase.

Proof of Purchase:
Includes either a receipt or the online order confirmation email.

Exchange Conditions:

- Requests must be made within 7 days of delivery.
- exchanges are not available for sale items.
- Only one exchange per item. You can exchange for a product of the same value; no cash refunds or vouchers.
- If a discount was applied during the purchase, the exchange will be at the same discounted price.
- The product must be unused, with all additional items included.
- The item mustn't be broken. 
- If the item does not meet these conditions, we cannot process the exchange.
- Non-compliant items will be shipped back to you.


Exchange in Karachi

Email us at bouyesh50@gmail.com or send us a message on WhatsApp at +92 337 8313772 with your order number and the reason for the exchange. We will reply with a coupon code for the exchange.


Exchange in Other Cities of Pakistan

Email us at bouyesh50@gmail.com or send us a message on WhatsApp at +92 337 8313772 with your order number and the reason for the exchange. We will reply with our return address. Once you receive the address, send the item back in its original packaging. Please include your ORDER NUMBER, NAME, and CONTACT NUMBER on the return package.